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There are a few things you need to be aware of when it comes to websites, and we will outline them here.

The first thing to know is that there are two fees involved. One is an annual fee for your domain name (often called your "DotCom" name.) You pay this fee annually, and is an absolute requirement in order for you to keep your name registered to you or your company. Your "dotcom" name is something like "BobsRoofing.com" or "XYZRoofing.net." At Roofwebs.com, we charge $9.95 per year for this service, and it goes directly to the registrar.

NOTE: If you already have your domain name, we can point it to our servers at no additional cost. Please inquire for more information.

The second fee is your hosting charge. Hosting is where your website lives on the internet. Most of our site options include the first year at no cost.  You can picture hosting as a storage complex with lots of units within. Each storage unit contains a different website, and has a unique address. When someone types in your domain name, the internet points the user to the correct storage unit to access your website, and it instantly appears on their screen.

At RoofWebs.com we are dedicated to helping you, the roofing contractor, in any way necessary to get your website up and running as quickly and painlessly as possible. We know that you've probably been thinking about it for years, and now we've made it so that you have no reason not to act now.

_______________           FAQ's          _______________

 

  I have a webpage through my phonebook or on another website. Isn't that good enough?

Generally, no. The differences can be significant. If you have a webpage, you do not have a website. A website is generally considered a group of multiple pages, a domain name, and email addresses that are dedicated to that domain. If you do not have a these items, then you are probably not making a good impression to your customers. As people become more and more web savvy, they understand that it is extremely easy to have a website, and this may be a poor reflection on your company if you don't.

  Should I pay for a one-page description of my company on a lead generating website?

Performance based lead generation is always the best route to take. It is generally better practice to only pay for leads that are sent your way. The question is, if they are asking you to pay to set up the account, how many leads are they going to generate for the amount they are charging? It is often prudent to find out how many consumers are visiting the site and requesting services before you pay to set it up. In most cases, it is not a good idea to pay for the set up, but if there are no ongoing fees, and they are sending you quality leads, it can be beneficial. It has long been a scam in the web industry to charge for the setup, and then generate very few leads. This brings big profits to the company who sold it to you, but little for you to profit from.

   What do I get with RoofWebs?

A REAL WEBSITE! Most of our website options include your first year of hosting at no extra cost. We also throw in your company email, and customization for your company. We'll set up your site to reflect the different roofing systems you install, products you sell, and contact information. An easy way to tell which pages come with a site is to look at the menu on the template. As we begin your site we will have some questions for you, so we will get in touch with you and ask for more information about your company.

  Can I add my company logo and/or the logos of the products I install?

Absolutely! Send us your logo! We also have a logo database of most of the roofing product manufacturers and roofing associations. If we don't have it, we can usually get it. We'll also add your certifications and any logos you wish to use.

   Why/How do you do this so inexpensively?

National Roof Group wants to help our Roofing Contractor Members succeed in every part of the roofing industry. We believe that in this day and age it is an absolute necessity for all business owners to have a website, and roofing contractors are certainly not an exception. We know that you have been thinking about it and putting it off for years, and if we can help you with it, then why wouldn't we do it? Our goal is to make it as simple and painless as it can possibly be so that you will not put it off simply because you don't understand it. Take one more thing off of your to-do list and sign up today!

   I'm interested, but how do I proceed?

That's easy. Simply select the "Pay Deposit" button and pay for your site. Choose a template from one of our many roofing templates, fill out this form. and we'll do the rest. It is likely that you will receive an email or phone call from us in the next few days asking specific questions about your company so that we may build your website and promote all of the products and services that you offer. You will be able to choose your email addresses, and we can walk you through the process very easily over the phone.

   Will my new website be search engine friendly?

On our $349 websites, we will take care of basic search engine optimization which includes adding keywords and tags that identify your site as local to your area, along with a few other basic items. We will also add a link from the NRG Website and RooferData.com so that search engines pick it up more quickly. For extremely search engine friendly websites, consider upgrading to our Custom Joomla Roofing Websites here:

   Why are some of the Roofing Website Templates in a foreign language?

Most designers design websites in Latin so that when it comes time to customize, the Latin stands out so that they remember to change it. It is standard practice, but rest assured, your website will be in English.

   How long will it take to have my site up and running?

Depending on how fast you get us all of the information we need to proceed, most websites are up and running 5-7 business days from the time you pay the deposit. If you plan to send us pictures and other documents to be added to your site, do so as quickly as possible. You have a great opportunity right now, so don't pass this up!

   I already have a website designed. Can I move it to your hosting?

Absolutely! And it is VERY easy to do. Additionally, you will receive your first year of hosting at no cost if you are a  National Roof Group Member! Subscribe to your hosting package and we'll send you the information you need to get it taken care of. If this is the case, your site can easily be running on our servers the same business day.

   Are we allowed to edit our own website, or do we have to go through you to do it?

You can edit your own site at any time. If you have Microsoft FrontPage, you probably already have the ability to do it yourself. If you need help, call us and we'll set up a time to walk you through some of the basics of FrontPage.

  How many email addresses can I have?

Roofwebs.com places no restriction on the number of email addresses you have.

  Does the Roofwebs Email system support Blackberry Users?

Absolutely! Blackberry/Smartphone users can send and receive email easily with their Roofwebs Accounts.

  How can I access my email?

You have many options including Outlook, Outlook Express, Thunderbird, etc. These are third-party email programs that will allow you to send and receive email directly to/from your computer. If you are on the road, you will also have access directly through your website or the front page of the RoofWebs site. Simply input your email address and password and you are taken to your inbox.

  How do I set up my email?

We will send you an email containing your email account settings. If you need further help, watch this video. If it still isn't working, please feel free to call and we'll help you over the phone.

  I live in Canada, can I still get a roofing website through RoofWebs?

You can, but with one small change. Due to Canadian law, you must order your .CA name directly from a domain company in Canada. Your domains will cost between $19-25 US Dollars. You simply order your domain elsewhere and we'll point it to our servers once you have ordered your hosting package and website at RoofWebs.

   Can I pay by check?

Our billing system is designed to be used with credit card payments so that you don't lose track of your hosting payments, but we do allow you to pay via check as a last resort. However we do require that you pay the balance of your design work in advance if this method is used. One way we keep our costs low is to reduce the amount of paperwork, and paying by check increases our labor costs. As long as we can keep those low, we will continue to offer great pricing!  To submit a payment via check, follow the directions on this form.

 Do I have to place a deposit for you to get started?

In order to keep our prices low, deposits (and in some cases, the full amount) are required to be paid prior to commencement of any project. Deposits will be deemed non-refundable if we have begun any portion of your site design. Pro-rated refunds may be considered at the rate of $69/hour and at the sole discretion of our staff and will likely depend on how much we've done to work on your site. Unpaid balances will be billed to the customer.

  If I need to cancel my service, how do I do so?

While we would like for you to stay with RoofWebs, we understand that sometimes your circumstances change. If you would like to move your website or cancel your hosting, simply call us 713-589-9292. We'll look at your individual case and help with your needs.

  If I have a domain name, should I cancel it to move to your service?

Absolutely not! Never, ever cancel your domain name. Please call us and we'll advise you on how to move your website, or we can do it for you at no cost. If you cancel your domain name, you might not be able to get it back. But we can advise you on moving your site and forwarding your domain to your new website. In fact, it's very simple in most cases.

  I have heard that some hosting companies will hold my site hostage. Does RoofWebs do this?

Never. Your website is yours to do as you please. If for some reason you are not happy with our service, simply call us and we'll try to make you a happy customer. If not, you are welcome to take your site and move to other hosting at any time.

  How do I get my site listed in Google Maps?

This link will give you specific information on getting your company listed in Google Maps:  CLICK HERE:

  Should I subscribe to traffic increasing services found on the internet?

While we generally place no bandwidth restrictions on your service, traffic increasing services are strictly prohibited while using Roofwebs servers to host your site. You will find ads all over the internet that promise to "increase your website traffic in 24 hours" or the like. In our experience these services generate fake traffic using computers from around the world to increase your bandwidth usage and generate absolutely no leads. Because these are computer generated "hits" it stands to reason that it is of no use to you or your business. If you have questions about traffic generation services, please contact us prior to signing up for Roofwebs.

The average Roofwebs customer uses approximately 1% of their account bandwidth in any given month. Traffic generation services have, in the past, used 82% in as little as five days, and not generated the first lead. We have been forced to prohibit the use of them when they are used to access our servers. Subscribers in violation of this rule will be suspended until such a time as the traffic flow from such services has ceased. No refunds will be given for suspended time or unused hosting subscription time.

  What is a good way to increase the traffic to my site?

Since every roofing company's goals are different, we will be happy to discuss your unique situation over the phone and make recommendations to increase your traffic with legitimate, human leads. Please call us to discuss increasing your traffic.

  What if I have more questions?

Simply call us at 713-589-9292. We are the most accessible web company on the net. You'll notice that most web and hosting companies only want to converse via email. We answer the phone, and if we are too busy to answer, we will call you back as quickly as possible. We want you to be a very satisfied customer so that our reputation alone brings us more roofers. Isn't that the way businesses are supposed to operate?

 

______________________               One Final Thing:               _____________________

 

Use Caution! We have heard of hosting and design companies that sell packages and host your website for prices that range from $30-$100 a month, and in almost all cases of roofing contractors, this is simply not needed. Their sales pitch makes it sound like you need all the extra space and bandwidth in case you grow, and while that is potentially true, it is only part of the truth. We have found that even with all of the websites that NRG hosts and runs, we use only a fraction of one percent of our allotted space and bandwidth! And we use the same server space that we are hosting your sites with.

Be wary of other services that want to order your domain name for you. Certain companies will buy your domain name in their name so that they own the rights to it. This should never be the case. It should be purchased for you and in your name. They are essentially holding your name and email hostage so that you can never take it elsewhere even if you find a better deal on hosting. It's a scam and should be avoided at all costs.

If you have any more questions, feel free to contact us at any time and we will be more than willing to answer any questions you may have. 

Deposits:
Deposits (and in some cases, the full amount) are required to be paid prior to commencement of any project. Deposits will be deemed non-refundable if we have begun any portion of your site design. Pro-rated refunds may be considered at the rate of $69/hour and at the sole discretion of staff. Unpaid balances will be billed to the customer.